French incivility

When we are in France we generally have a positive experience and find people very polite, but with a different sense of spatial orientation - i.e. sense of personal space. Sometimes driving can be a challenge, but generally we find the French people to be polite. But maybe we need to ride mass transit more, as the French complain about each other and incivility. So, the government is entering into a campaign to improve politeness, especially on mass transit - this would definitely never happen in the USA: http://www.france24.com/en/20120723-france-fights-back-against-bad-manners-rude-campaign-paris-metro